Illinois State University, Normal, Illinois
August 1999 - December 2000 & August 1996 - May 1997
Bachelor of Arts, December 2000
Major: English
Editor of The Spectator, a publication of the English Studies Association
College of DuPage, Glen Ellyn, Illinois
March 1995 - August 1996

Associate of Arts, presented in June 1997

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Carpenters Local 63, Bloomington, Illinois
July 1998 - Present
Office Secretary

Collect and process union dues

Type minutes of monthly union meeting
Run weekly deposits
Reconcile bank accounts
Design monthly newsletter
Maintain Web site
The Pantagraph, Bloomington, Illinois
May 2000 - August 2000
Copy Editor / New Media Assistant Internship

Edit copy

Write news briefs
Page layout and design
Web site maintenance
Asist with e-commerce
West Yavapai Guidance Clinic, Prescott, Arizona
Ausgust 1997 - June 1998
Accounts Receivable Specialist

Contractual billings

Apply payments and EOB's in an integrated database system (CMHC)
Reconcile cash accounts and prepare necessary financial reports
Input client intake information
Marquis Group, Limited, Elmhurst, Illinois
May 1993 - December 1996
Office Secretary

General office duties

Prepare letters and proposals
Data Entry
Mass mailing
Basic accounting
Produce monthly progress reports
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Web design and editing (HTML)

Typesetting (newsletters, letterhead, business cards, advertisments, etc.)
Customer service training, both internal and external
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Microsoft Office Suite (Word, Excel, Publisher, Power Point, Photo Editor)

Microsoft Outlook
Microsoft Works
Word Perfect
Lotus 1-2-3
Microsoft Explorer
Netscape
Dreamweaver
AOL Press
Cupertino (FTP)
Eudora
Adobe Photo Shop
Quark Express
Paint Shop Pro
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Technical Writing I & II

Creative Writing
Rhetoric
Intermediate Accounting
Business Management
Introduction to Business
Semantics
Hypertext
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Member of the Society of Technical Communication (STC) - 1999-Present

Member of the English Studies Association at Illinois State University 1996-1997

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